Last updated: January 2024
Orders can be cancelled within 30 minutes of placement. After this window, we begin preparing your food and cancellations may not be possible.
If you receive an order that doesn't meet our quality standards, please contact us immediately. We will either replace your order or issue a full refund.
If items are missing from your order, please contact us within 24 hours. We will either deliver the missing items or issue a refund for those specific items.
Purchased vouchers are non-refundable but may be transferred to another person. Vouchers cannot be exchanged for cash.
To request a refund, please contact us via:
Tel: 2369 3718 | 5681 8131
Email: dine@woodlandshk.com
Please include your order number and reason for the refund request.
Refunds will be processed within 5-7 business days and credited to the original payment method.